ASDA Online Shopping Fail!
ASDA’s online grocery shopping system failed us big time today. Apparently, if you add to an already made (and paid for) order and let the session time out before confirming the extra items (say because your baby needs attention?), it simply cancels the entire order!! But even worse, it doesn’t even tell you its done it - we only discovered it when we went to add a few more items several hours later!!!! Now we have no order, and we’ve lost our delivery slot and the next available one is too late as the shopping is to feed our family who are coming to stay for the weekend. Their customer services can’t do anything about it, can’t provide any compensation, and just don’t give a toss. Well, we don’t give a toss about you either ASDA…
